User guide
A short, durable guide to MobileID. Exact button labels may change as the rebuilt app rolls out.
Getting started
- Download MobileID from the App Store (iPhone).
- Open the app and complete the initial setup steps.
- Enable protected access using your phone’s security options (for example biometrics), when offered.
Adding documents
- Open your document overview in MobileID.
- Choose to add a new document.
- Select an appropriate category or document type.
- Capture front and back photos where relevant.
- Optionally add an expiry date or name if the app allows it.
- Save the document.
Viewing documents
- Open MobileID and authenticate when prompted.
- Tap a document in your overview to view details.
Important to know
- MobileID stores copies for personal use. It is not official identification.
- When an official document is required, always bring your physical document.
- Keep your phone itself well protected with a screen lock and updates.
Photo tips
- Use good lighting.
- Hold the camera straight above the document.
- Avoid shadows and reflections.
- Make sure the full document is visible.
Need help?
MobileID is a product of Fraudly. Support: support@fraudly.app.